Your Curation, Our Counsel

Connect with our specialists for sourcing inquiries, private consultations, and bespoke service arrangements.

Concierge Email Schedule Consultation

Concierge & Consultation Services

Direct access to our curation experts and client service team

Contact Channels

Concierge Desk

For sourcing requests, tasting consultations,
and personalized curation guidance.

ganymade@gamil.com

Client Services

+62 898 4652 117

Monday–Friday, 9:00–18:00 GMT

Priority Support

ganymade@gmail.com

For account holders and confirmed clients

Global Operations

London · Paris · Singapore · New York
By appointment only at our private tasting rooms

Connect With Us

Request a Consultation

Share your requirements for a tailored consultation with our experts

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I wish to receive occasional updates on new acquisitions and exclusive offerings

Common Inquiries

Answers to frequently asked questions about our services

What is the typical response time for consultation requests?

We acknowledge all consultation requests within 24 business hours. For priority clients and account holders, initial contact is typically within 4-6 business hours. Complex sourcing inquiries may require additional time for research.

Do you offer in-person tasting consultations?

Yes, we offer private tasting consultations at our dedicated tasting rooms in London, Paris, Singapore, and New York. Virtual consultations are also available globally. Both services are complimentary for clients with a minimum curation value.

How do you handle international shipping and customs?

Our logistics team manages all aspects of international shipping, including customs clearance, duties, and temperature-controlled transport. We provide transparent cost estimates and handle all documentation. Delivery times vary by destination but typically range from 3-10 business days.

Can you source rare or allocated vintages?

Our specialist sourcing team has access to exclusive allocations and rare finds through our global network of producers and négociants. While not all requests can be fulfilled, our success rate for rare sourcing is exceptional. A detailed inquiry allows us to assess feasibility.

Our Global Presence

Private tasting rooms and consultation spaces worldwide

Global Curation Network

London • Paris • Singapore • New York

Private consultations by appointment